You can connect several devices to one account, with the number of devices allowed depending on the subscription plan you select. Here are the important points to remember about this feature:

• Accounts are accessible on various platforms, regardless of the original sign-up platform (e.g., Android, iOS, macOS, Windows).
• The allowable number of devices changes based on the subscription plan, potentially permitting an unlimited number of devices per account.
• Notifications will be triggered if the number of connected devices surpasses the plan limit, alerting users to remove extra devices upon login.
• Each device can be associated with up to two accounts, whether it's a computer or a mobile device.

Absolutely! You have the opportunity to access Comet NPV for China at no cost indefinitely through the "Daily Check-in" feature. Each day, you receive 15 minutes of free usage time. Furthermore, you can earn 1 point for every successful referral, which can be redeemed for a 1-day pass. Here are the key points:

• Comet NPV for China is dedicated to providing the "Daily Check-in" feature for free indefinitely.
• New users are given an initial 15 minutes of free usage time, and you can earn an extra 15 minutes by completing the check-in process the next day.
• During the free trial, you are free to use our services without limitations on usage. However, please be aware that server access is limited to locations included in the free plan.
• You can accumulate points by joining our referral program, and then redeem them for various plans.

Certainly! We offer a daily trial period of 15 minutes. To start your trial, please adhere to the following steps:

1. Download the Comet NPV for China app.
2. Create a new account.
3. Press the "Daily Check-In" button on the main screen of the app.

Please note that the availability of this free trial may change and can be terminated at any moment without prior notification.

Comet NPV for China prioritizes user privacy by guaranteeing that no logs of activity or connections are maintained. Additionally, the NPV service refrains from storing any information that could potentially be used to monitor particular network activities or behaviors tied to an individual user.

You can reach out to us via the following methods:

• Website: http://koolcometnpv.com
• Email: [email protected]
• QQ: available soon
• Telegram: available soon

You can reach out to us via the following methods:

• Website: http://koolcometnpv.com
• Email: [email protected]
• QQ: available soon
• Telegram: available soon

The split mode feature in Comet NPV for China is compatible with web applications such as Telegram, WhatsApp, or Gmail, which operate over HTTPS. This mode can adjust the routing for both HTTP (port 80) and HTTPS (port 443), allowing access to the web versions of these applications. Nevertheless, the app versions may utilize various other ports.

To guarantee access, the following steps should be taken:

• Enable the "Global Mode" option found in the routing settings.
• Adjust the proxy settings of the application. For instance, here is how to modify the proxy settings for the LINE app:
  
  

• Should you try to log in on a new device and surpass the device limit, you will be redirected to the "Unbind Device" page, where you can disconnect any linked devices.
• Alternatively, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device that you prefer.

It’s not unusual to forget usernames or passwords, and our goal is to simplify the recovery process. Here are your options:

• If you can’t remember your username, please reach out to us and send a screenshot of your payment record.
• If you’ve forgotten your password, simply utilize the "forgot password" option found in the app.

We've observed that some users have difficulty selecting a server after picking a region.

To make this easier, we now only show regions. Heibao will automatically connect you to the best performing server in your selected region. Here are the details:

• The location menu will exclusively show regions, each of which encompasses hundreds of servers. When you choose a region, Heibao automatically connects you to the server that delivers the best performance according to your network conditions.
• If you aren't happy with the server you're connected to, you can disconnect and reconnect to the same region to connect to a different server.
• You can continue this process until you find a server that meets your requirements.

Common reasons for network problems include:

• Slow internet speeds locally (when not using an NPV)
• Increased user traffic at specific NPV server locations

To fix these issues, you might consider the following approaches:

• Verify your local internet speed by temporarily turning off the NPV
• Experiment with various network connections such as WiFi, 4G, or 5G with the NPV disabled to detect any connectivity issues. For instance, if your WiFi is inconsistent, try using a mobile data connection.
• Disable the NPV, choose a different server location, and then reconnect
• If you wish to remain connected to the same geographical area, disconnect and reconnect, as this might connect you to another server within the same region.
• Keep performing these tests until you identify the best server for your needs.

Global Mode: Enabling this option activates NPV for all online activities, which may result in slower performance for local websites and applications.

Split Mode: This setting applies NPV only to websites that are restricted due to geographic limitations, like Google, YouTube, and Netflix, while allowing access to local Chinese websites.

You can modify the routing mode in the App Settings.

If you encounter difficulty accessing specific websites or applications, consider switching to "Global Mode."

Please reach out to us if you require further assistance.

You can accumulate points by referring friends and use them to claim rewards. Here's how it works:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and clicking on "Share Now." You can then share it with friends or post it on your social media accounts or blog.
• You'll earn 1 point for each friend who successfully refers, which you can redeem for a 1-day pass.
• You can check your redeemed plans in the "My Account" section after you've exchanged your points.
• For a referral to be counted, your referred friend must download and start using the app. If they download but do not engage with the app, you will not earn your referral point until they begin using it.

Occasionally, there may be a delay in processing payments through the gateway. Here are some key points to remember:

• We support various payment methods, such as Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you've successfully made a payment but do not see the corresponding plan in your account right away, please wait approximately 5 minutes, then log out and log back in.
• If you continue to encounter issues after following the above steps, please take a screenshot of your payment confirmation and contact us for additional support.

By configuring an NPV on your Android device, you can ensure that all your activities remain secure. Just connect to one of our numerous NPV servers to change your device's IP address, protect your data on public Wi-Fi networks, and access blocked websites and services.

A NPV creates a virtual network by linking several computers virtually. Initially designed for speed and security, it is now mainly focused on privacy, encryption, and accessing restricted content.